Shipping & returns

Made to order

Products are made after you order them. Your product page and checkout will show the current shipping cost and estimated delivery timing.

Changes and cancellations

Orders generally move into production quickly. If something is wrong, use the support information in your confirmation email as soon as possible. Orders may need to be canceled and placed again rather than edited.

Returns and exchanges

Because products are made to order, returns and size or color exchanges are not supported for buyer preference. Please review the product details carefully before purchasing.

Damaged or defective products

If your item arrives damaged, defective, or materially different from the listing, report the issue through the support information in your order email within 30 days of delivery and include clear photographs. Printify will evaluate the issue for a reprint or refund.

Order support

Printify processes payments, production, shipping, and order support for purchases completed through the linked store. Keep your confirmation email until your order arrives.